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AEC UPS provides support for your UPS systems by remotely monitoring their proper operation.

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Contact our technicians on WhatsApp by sending photos and videos of the issues encountered. Together, we'll find a solution!

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Technical Support – UPS Setup and Configuration

With over fifty years of experience in the Electrical and Telecommunications sectors, the AEC Group has been able to offer its customers outstanding technical and commercial support throughout every stage of the product lifecycle.
Moreover, thanks to a vast and global network of highly qualified technical personnel, AEC is able to provide excellent pre- and post-sales service worldwide.
All AEC products come with a 3-year warranty and deliver high performance with maximum energy efficiency.

Watch our video tutorials dedicated to various configurations.

Check out our video tutorials for instant support with pre-installation, wiring, and UPS configuration. Learn how to use the display features to monitor the status and proper operation of the uninterruptible power system.

CPSS units are designed according to regulatory standards that ensure maximum product safety and full compliance with the EN 50171 directive.

The expected lifespan of AEC batteries is 10–12 years, according to the Eurobat guidelines. Check their installation, calibration, and proper functioning before considering replacement.

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Consult our manuals

Consult the official documentation provided by AEC UPS SRL. Browse user manuals, brochures, and technical datasheets for all AEC products, organized by category.

Discover our documentation