Support

Online Support

AEC UPS provides support for your UPS systems by operating remotely to ensure they are functioning correctly.

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Contact our technicians on WhatsApp by sending photos and videos of the issues encountered. Together, we’ll find a solution!

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Check out our blog for news on new products and to stay updated on the latest industry regulations and developments.

Support – UPS Configuration

With over 50 years of experience in the Electrical and Telecommunications sectors, as one of the leading UPS manufacturers, the AEC Group provides its customers with outstanding technical and commercial support throughout the entire product lifecycle. In addition, thanks to a broad and global network of highly qualified technical personnel, AEC offers excellent pre- and post-sales service worldwide. All AEC products come with a 3-year warranty and deliver high performance with maximum energy efficiency.

Watch our video tutorials dedicated to various configurations

Consult our video tutorials for immediate support on pre-installation, wiring and configuration of UPS. Check the functionality of the display to analyze the status and correct functioning of the continuity system.

The expected life of AEC batteries is 10-12 years, according to the Eurobat guide. Verify its assembly, calibration and correct operation before considering replacement.

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Browse our manuals

Consult the official documentation provided by AEC UPS SRL. Browse user manuals, brochures, and datasheets for all AEC products, organized by category.

Discover the documentation